FAQs
FAQs Patina
How long does shipping take?
Shipping typically takes 5–12 business days depending on your location. Processing time is 1–3 business days.
Do you ship internationally?
Yes, we ship worldwide. Shipping times may vary depending on your country.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Please allow 24–48 hours for updates.
What is your return policy?
You can request a return within 7 days of receiving your order. Items must be unworn and in original condition.
How do I start a return?
To start a return, contact us at sb.zer0eterprice@gmail.com with your order details.
Can I exchange an item?
We do not offer direct exchanges. Please return your item and place a new order.
What if my item arrives damaged?
If your item arrives damaged or incorrect, contact us within 48 hours with photos and we’ll fix it.
Can I cancel my order?
Orders can only be canceled within 24 hours after purchase. After that, processing begins.
What payment methods do you accept?
We accept major payment methods such as credit/debit cards and other secure payment options at checkout.
Will I have to pay customs or import fees?
Depending on your country, additional customs fees may apply. These are the responsibility of the customer.
Are your items true to size?
Our items follow a streetwear fit (often oversized). We recommend checking the size chart before ordering.
How can I contact you?
For any questions, contact us at sb.zer0eterprice@gmail.com